Every engagement at Ugnay follows the same four-step process, whether we are implementing an enterprise system or introducing a niche IT professional. The same discipline applies across both service lines.
Four steps, applied consistently. The specifics differ by service line, but the discipline does not.
We start by understanding your goals, constraints, and definition of success. No work begins until we have a shared picture of what the engagement needs to achieve.
We develop a structured plan with clear milestones, required resources, and risk considerations. You know what to expect at every stage before we proceed.
We execute the work, configuring systems, mapping talent, facilitating introductions, or managing delivery. We communicate transparently and adapt as the engagement evolves.
We close with a structured handover: go-live support for IT projects, direct introductions for hiring engagements. We stay available until you are confident in the outcome.
Both models are available across IT Consulting and Professional Introduction. The right choice depends on the scope and continuity of your need.
Best for a defined, time-bound need
Best for sustained programs or continuous hiring
Answers to the questions we hear most often before an engagement begins.
We work with both. A significant part of what we do is connecting the best of the Philippine workforce to global demand. Our clients include international organizations setting up or expanding Philippine operations, and local firms that need specialist IT talent or technology advisory support. Geography is not a barrier for us.
Yes. The two service lines are independent but complementary. A client engaging us for an ERP implementation may also need to source a project manager or a specialist consultant. We can run both engagements simultaneously under separate scopes, and there is no conflict between the two.
We use fixed price or time and materials for project-based engagements, and a monthly retainer for retained advisory. We provide a detailed scope and fee proposal before any commitment is made. There are no hidden fees or mid-engagement surprises. If scope changes materially, we discuss it with you before proceeding.
No. Under our Professional Introduction service, we operate as an independent advisory and introduction firm. We do not act as an employer, labor contractor, or licensed placement agency. All employment arrangements are made directly between the client and candidate. We facilitate the introduction and provide advisory support throughout the evaluation process.
We typically respond to an initial inquiry within one business day and can begin the alignment step within the same week. For Professional Introduction engagements, we usually deliver an initial set of curated profiles within 5 to 10 business days of completing the alignment. For IT Consulting, the timeline depends on scope and complexity, which we define together during the alignment step.
We address issues directly and early. If a milestone is at risk, we flag it proactively and work with you to adjust the plan. If something is outside our capability, we say so before the engagement begins. Our model is built on transparency and we do not wait for a client to raise a problem before acknowledging it.
Tell us what you are working on. We will respond within one business day.
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