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Full-time Metro Manila Technology BPO Onsite

ServiceNow Specialist

You will be working with a global business services provider needing a ServiceNow Specialist to maintain and improve ITSM and HRSD modules while working with IT and HR stakeholders.

What you will do
  • Monitor and resolve incidents, service requests, and HR cases in ServiceNow
  • Configure and enhance ITSM and HRSD modules including workflows, rules, and notifications
  • Automate processes using Flow Designer and maintain system integrations
  • Create reports and dashboards to track platform performance
What we are looking for
  • 3–5 years of hands-on ServiceNow experience in ITSM and HRSD
  • Strong knowledge of JavaScript, Glide API, and ServiceNow configuration
  • Experience with REST/SOAP integrations and ITIL processes
  • Effective with both technical and business stakeholders
Apply for this role

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Application received. We will review your profile and follow up within 3 business days.