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SAP C4C - L2/L3 Support
Provide L2/L3 support for SAP C4C, including ticket resolution, troubleshooting, and root cause analysis within SLA targets Configure C4C solutions for Sales Cloud and Service Cloud Translate business processes into system configurations and propose solutions for functionality gaps
What you will do
- Provide L2/L3 support for SAP C4C, including ticket resolution, troubleshooting, and root cause analysis within SLA targets
- Configure C4C solutions for Sales Cloud and Service Cloud
- Translate business processes into system configurations and propose solutions for functionality gaps
- Collaborate with business and project teams, conduct testing, and provide end-user training
What we are looking for
- 3+ years of experience as an SAP C4C consultant, with exposure to SAP maintenance projects
- Strong functional knowledge of C4C modules (Sales Cloud, Service Cloud)
- Hands-on experience with C4C integration
- Strong communication skills
Work Arrangement
- Hybrid (3x onsite in Taguig City)
- Mid-shift
Benefits and Compensation
- Full-time and permanent role
Apply for this role
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