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Bilingual Customer Service Representative (Korean)
You will be working with a global technology and business services company supporting international clients. The Bilingual Customer Service Representative will assist customers, address inquiries, and provide excellent service in both Korean and English.
What you will do
- Handle customer inquiries and provide timely resolutions
- Deliver excellent customer service through various communication channels
- Document customer interactions accurately
- Escalate concerns when necessary
- Follow company processes and service standards
What we are looking for
- Fluent in Korean and English, both written and spoken
- Opens to Filipino citizens with language certificate or foreigners with valid work visa
- Customer service experience is preferred but not required
- Strong communication and interpersonal skills
- Problem-solving mindset and attention to detail
Work Arrangement
- Office location: Pasig, Greenhills, San Juan City, Metro Manila, Cebu, Pampanga
- Onsite and shifting schedule, including night shifts
Benefits and Compensation
- Fulltime and permanent role
- Standard employee benefits
Apply for this role
Send us your details and we will follow up within 3 business days.
Application received. We will review your profile and follow up within 3 business days.